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(Photograph from Chris Brown Fb)
Holly Springs ratepayers have been tormented by prolonged service interruptions for months. Monetary considerations have additionally been raised.
Silverpoint Consulting, LLC has been chosen by the Mississippi Public Service Fee to conduct an unbiased investigation into the operations of the Holly Springs Utility Division’s provision of electrical service.
Commissioners say the unbiased investigation will deal with the utility’s administration of its distribution system operation, reliability, and the utility’s administration of its customer support and associated capabilities, together with invoice assortment, invoice accuracy, and buyer care.
Silverpoint’s findings shall be compiled right into a complete report, which can inform the Fee’s assessment of HSUD’s operations.
Holly Springs ratepayers have been tormented by prolonged service interruptions for months.
A September 2023 report from ActionNews 5 famous that the Tennessee Valley Authority has mentioned HSUD is in a essential monetary place. TVA supplies electrical energy to HSUD.
“We now have recognized a number of violations of the wholesale energy contract that’s resulted in 27 actions HSUD should take to get again into compliance,” mentioned Melanie Farrell, Vice President, Exterior Technique & Regulatory Oversight at Tennessee Valley Authority, as reported by ActionNews 5.
Northern District Commissioner Chris Brown (R) mentioned the PSC is dedicated to making sure that HSUD prospects obtain secure and dependable electrical service.
“This investigation and subsequent listening to will assist the Fee make knowledgeable selections about HSUD’s operations and any needed enhancements,” Brown mentioned in a press release.
Commissioner Brown repeatedly spoke about the necessity to examine and proper the problem at HSUD throughout his 2023 marketing campaign for the Northern District PSC seat. Since taking workplace in January, Brown has made the problem a high precedence.
Brown, a former State Consultant, labored with State Senators Neil Whaley (R), Kevin Blackwell (R) and David Parker (R) to get Senate Invoice 2453 handed through the 2024 legislative session. That laws permits the PSC to “cancel a municipality’s certificates to supply service higher than one mile exterior its company boundaries upon a discovering that the municipality didn’t present moderately sufficient service.”
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